Saturday, June 11, 2011

Continuous Improvement - Do you mean business?

For those who know me understand I am part idealist and part pragmatist. The idealist would say, the standards we develop and agree upon, once established should be designed to never be changed. Thereby negating the need to update or change the products or services we use. The pragmatist would say, standards will always need refining and challenges are to be expected.
At some level we all struggle with balancing our environmental needs to, essentially, maintain the status quo. However, every once in a while a new technology or process allows us to re-imagine and revolutionize the way we work. This is especially appealing when it resonates with both the idealist and pragmatic parts of us. When a person or company is able to provide goods and services that truly delivers a safety, cost and time savings that is sustainable, then we have achieved true value. That means creating real value; not simply selling blanket statements and illusive promises. The value happens when we deliver on the objective of customer satisfaction.

With this said there is a new kid in town with the name of "PERI" Scaffold. As far as I can see they have redesigned and re-engineered the Scaffold as we know it today. Believe it or not, they are also the largest and most distinctive Scaffold company in the world. Being in the Oil & Gas business for most of my adult life, I am, somewhat embarrassed to tell you I have not heard of this company. I wonder if I have been living in a vacuum watching B&W TV while my neighbours are enjoying 3D LCD's. The worst part is they are, ultimately, paying less and getting more value.


Although it may seem that I am endorsing a company, this is not my sole intent. However, I do believe the tools we use enable us to realize the continuous improvement initiatives we all endorse.

Ask yourself the question..."Are your Shoes Tied?

1 comment:

Anonymous said...

Not many people have heard of this company because they are a German based company that has only recently started in Alberta. They have been around for years, but only 5 years in Alberta.

Most people are comfortable using the old scaffold components that are out there because they are afraid of change. It's human nature to be afraid of change. People don't like the speed that technology changes, so why would they want change in something that affects their job?

People in positions where they can make decisions on items like scaffolding will always ask where the equipment was successful before. There is always a risk to using something new, and even though the other systems require more time and manpower to use, they will still use them because they have always used them and they usually don't know scaffolding to understand the benefits.

In Alberta, everyone uses the same manpower because they jump from company to company to keep busy. All the scaffold companies use the same material. The clients are always trying to get the best company on their site and are disappointed when they see the same results they were getting from the last company. It makes no sense because if you're using the same manpower and the same equipment doing the exact same job, what other result could be expected?

With Peri, they have a different system that is more efficient and easier to use. Workers start to like their job again because it's more rewarding and they aren't tying steel grating down with wire anymore, which is a horrible way to fill gaps.

The only way you can make a difference is by changing a variable in the equation. Manpower can't be changed into super beings.